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Shipping

All of our shipments are professional packaged to ensure the safety of your items in route. Items will either be shipped to your personal address, or delivered to the campus as TSTC personnel travel between locations. SHIPPING WILL NOT DELIVER TO PO BOX.

Shipping charges are $20.00 for first book shipped to Student’s home, with a shipping fee of $5.00 per book for each additional books in that shipment. There will be a $2.50 handling charge is assessed for each package delivered to the campus cashier.

SHIPPING CHARGES CANNOT BE PAID WITH FINANCIAL AID. SHIPPING CAN BE PAID WITH CREDIT CARD. Packages will be delivered to the cashier at the appropriate campus location, and identified with the student’s name and ID number. Photo ID will be required for pick up.

Contents MUST be verified before leaving the cashier’s office. All returns will be processed based on the refund policy below. Return Policy

Within 15 days of shipment, most products purchased may be returned for a full refund. Exceptions to this policy include textbooks, media (music, video games, software) which are not shrink wrapped, tools and customized products. The textbook return guidelines are dependent on when the purchase is made, and has a minimum restocking fee of 20%. Please contact us if you have a question about returning a textbook. Customized products which are non-returnable include clothing with monograms, custom published materials (such as course readers or Syllabi), and artwork which is printed, matted, or framed based on your order. Defective or incorrectly shipped products may also be returned during this same time period. To be eligible for a full refund, products must be in new condition and must be returned with all pieces originally shipped, as well as the original box in which the product was shipped. Any product that is not defective must be returned unopened. (Do not remove shrink wrap from product that is to be returned.) Please check packing list for return address information.

Financial Aid

You can use your financial aid to pay for books and supplies.

Financial Aid and the resources it can provide are valuable to students who otherwise would be unable to go to college. The amount of money available for financial aid is limited and may not meet all financial needs. Financial aid is not always available when each term begins. Students must consider financial aid application processing time and

Federally mandated waiting periods. Students should read the TSTC Consumer Guide before applying for financial aid.

Enrollment requirements must be completed at the Admissions and Records Office before any financial aid can be awarded.

For Questions Contact

Jennette Alvarez
Email: jennette.alvarez@tstc.edu
Phone: 254.867.3804
Fax: 254.867.4899